## Technology Suite Feature Comparison
Updated as of: August 4, 2025
Feature comparison for Asia-Pacific customers. With Gold plan, you will enjoy:
A mobile payment system that eliminates capital, operational and maintenance expenses associated with traditional card-based payment systems.
A single, cloud-based platform for equipment, payment and customer data, accessible from anywhere with an internet connection.
Full CRM integration that makes it easy to manage marketing campaigns and automated reward programs designed to acquire and retain more customers.
Access to Partner API, allowing your payment application and analytics software to integrate, control, and retrieve the machine data.
---
Peace of mind and the best ownership experience possible.
What’s included:
- 24/7 support via chat, email, and phone call.
- Automatic software updates/upgrades with no risk of obsolescence
## Feature Overview
---
| **Feature Summary** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Cloud-Based Revenue, Reports & Alert | Basic | Full | | Remote Machine Monitoring | Basic | Full with reports | | Control & Programming | Full | Full | | Data History | 1 month | Full | | Owner Support | Email | Chat, Email, Phone | | SMS Service Alerts | - | Yes | | CRM | - | Yes | | Customer App | - | Yes | | Owner Tools | Web Portal | Owner App
Web Portal
Partner API Access | ## Full Feature Comparison --- Main features available on the owner web portal | **Web Portal Features** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Summary Charts & Report | {{Y}} with limited access | {{Y}} | | Locations | {{Y}} | {{Y}} | | Machines | {{Y}} | {{Y}} | | Customers Management | - | {{Y}} | | Employees Management | {{Y}} | {{Y}} | | CRM | - | {{Y}} | | Retail Management | - | {{Y}} | Networking capability of machine control and owner tools connection | **Networking** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Cloud-based system | {{Y}} | {{Y}} | | Wireless networking | {{Y}} | {{Y}} | | Owner Dashboard & App | Web Portal | Web Portal, Owner Mobile Application | Machine monitoring capability | **Monitoring** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Live machine status & cycle status | {{Y}} | {{Y}} | | Last 10 app users | - | {{Y}} | | Wash Alerts | - | {{Y}} | Machine programing, remote commands, and setting up machine alerts | **Programming. Commands & Alerts** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Remote machine programming | Full | Full | | Commands: Remote Start & Stop | {{Y}} | {{Y}} | | Commands: Set Out of order | {{Y}} | {{Y}} | | Commands: Remote Vend | {{Y}} | {{Y}} | | Commands: Rapid Advance | {{Y}} | {{Y}} | | Commands: Rapid Advance to Next | {{Y}} | {{Y}} | | Commands: Clear Errors | {{Y}} | {{Y}} | | Commands: Clear Vend | {{Y}} | {{Y}} | | Alert Settings (Email) | - | {{Y}} | | Alert Settings (Text) | - | {{Y}} | Access to reports and data history from the machines and transactions. | **Reporting** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Data coverage | 1 month | Unlimited | | Report Subscription | Download only | {{Y}} | | Customer mobile wallet deposit & transaction | - | {{Y}} | | App customer contact list & details | - | {{Y}} | Customer Application accessibility. | **Customer App** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Flexible reward based on deposit | - | {{Y}} | | Cash to mobile wallet functionality | - | {{Y}} | | Mobile wallet auto reloads | - | {{Y}} | | Mobile wallet refund and tracking | - | {{Y}} | | In-app list cycle modifiers and upsells | - | {{Y}} | | In-app list of machine machine availability | - | {{Y}} | | Machine cycle notification | - | {{Y}} | Access to Software Support and troubleshooting | **Support** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Options Available | Email | Chat, Email, Phone | | Support time | Weekdays 8:00 AM - 5:00 PM, GMT+7 | 24/7 | | How-to guide | {{Y}} | {{Y}} | | Automatic system updates and upgrades | {{Y}} | {{Y}} | | In-store app marketing asset | - | {{Y}} | ## Report Access Comparison --- Here is the comparison of report available for Bronze and Gold plan. **Transaction and revenue reports** | **Transactions** | Bronze | Gold | |-------------------------------|--------|------| | Daily overview | {{Y}} | {{Y}} | | Float status | | {{Y}} | | Fund deposit | | {{Y}} | | Income statement | | {{Y}} | | Location and revenue | | {{Y}} | | Monthly overview report | | {{Y}} | | Monthly totals report | | {{Y}} | | New users | | {{Y}} | | Peak time by hour | | {{Y}} | | Peak time report | | {{Y}} | | Refund | | {{Y}} | | Reward earned | | {{Y}} | | Reward spent | | {{Y}} | | Store overview | | {{Y}} | | Value center | | {{Y}} | | Value center collections | | {{Y}} | **Machine data reports** | **Machines** | Bronze | Gold | |-------------------------------|--------|------| | Audit additional cycle | | {{Y}} | | Audit additional vending | | {{Y}} | | Audit average vend | | {{Y}} | | Audit common diagnostic | | {{Y}} | | Audit cycle usage | {{Y}} | {{Y}} | | Audit detailed vending | | {{Y}} | | Audit error diagnostic | {{Y}} | {{Y}} | | Audit free vending | | {{Y}} | | Audit operation | | {{Y}} | | Audit security | {{Y}} | {{Y}} | | Audit special vend | | {{Y}} | | Audit total vending | {{Y}} | {{Y}} | | Audit turns | | {{Y}} | | Coin vault | {{Y}} | {{Y}} | | Error history | {{Y}} | {{Y}} | | Lifetime operation | | {{Y}} | | Machine drain time | {{Y}} | {{Y}} | | Machine fill time | {{Y}} | {{Y}} | | Machine mobile vending | | {{Y}} | | Machine outage report | | {{Y}} | | Machine security data | {{Y}} | {{Y}} | | Machine setup | {{Y}} | {{Y}} | | Machine usage chart | | {{Y}} | | Machine usage history | | {{Y}} | | Pricing overview | | {{Y}} | | Water usage detail | | {{Y}} | **Employee reports for store management** | **Employees** | Bronze | Gold | |-------------------------------|--------|------| | Employee login report | {{Y}} | {{Y}} | | Employee sales comparison | | {{Y}} | | Employee sales goal | | {{Y}} | | Employee sold | | {{Y}} | | Employee time clock | | {{Y}} | | Employee vend | | {{Y}} | | Machine remote start tracking | | {{Y}} | | Manual balance change | | {{Y}} | **Other reports** | **Other** | Bronze | Gold | |-------------------------------|--------|------| | CRM | | {{Y}} | | Customer Account Balance | {{Y}} | {{Y}} | | Peak Times Charts | | {{Y}} | | Touch Modifiers | | {{Y}} |
A mobile payment system that eliminates capital, operational and maintenance expenses associated with traditional card-based payment systems.
A single, cloud-based platform for equipment, payment and customer data, accessible from anywhere with an internet connection.
Full CRM integration that makes it easy to manage marketing campaigns and automated reward programs designed to acquire and retain more customers.
Access to Partner API, allowing your payment application and analytics software to integrate, control, and retrieve the machine data.
---
Peace of mind and the best ownership experience possible.
What’s included:
- 24/7 support via chat, email, and phone call.
- Automatic software updates/upgrades with no risk of obsolescence
## Feature Overview
---
| **Feature Summary** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Cloud-Based Revenue, Reports & Alert | Basic | Full | | Remote Machine Monitoring | Basic | Full with reports | | Control & Programming | Full | Full | | Data History | 1 month | Full | | Owner Support | Email | Chat, Email, Phone | | SMS Service Alerts | - | Yes | | CRM | - | Yes | | Customer App | - | Yes | | Owner Tools | Web Portal | Owner App
Web Portal
Partner API Access | ## Full Feature Comparison --- Main features available on the owner web portal | **Web Portal Features** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Summary Charts & Report | {{Y}} with limited access | {{Y}} | | Locations | {{Y}} | {{Y}} | | Machines | {{Y}} | {{Y}} | | Customers Management | - | {{Y}} | | Employees Management | {{Y}} | {{Y}} | | CRM | - | {{Y}} | | Retail Management | - | {{Y}} | Networking capability of machine control and owner tools connection | **Networking** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Cloud-based system | {{Y}} | {{Y}} | | Wireless networking | {{Y}} | {{Y}} | | Owner Dashboard & App | Web Portal | Web Portal, Owner Mobile Application | Machine monitoring capability | **Monitoring** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Live machine status & cycle status | {{Y}} | {{Y}} | | Last 10 app users | - | {{Y}} | | Wash Alerts | - | {{Y}} | Machine programing, remote commands, and setting up machine alerts | **Programming. Commands & Alerts** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Remote machine programming | Full | Full | | Commands: Remote Start & Stop | {{Y}} | {{Y}} | | Commands: Set Out of order | {{Y}} | {{Y}} | | Commands: Remote Vend | {{Y}} | {{Y}} | | Commands: Rapid Advance | {{Y}} | {{Y}} | | Commands: Rapid Advance to Next | {{Y}} | {{Y}} | | Commands: Clear Errors | {{Y}} | {{Y}} | | Commands: Clear Vend | {{Y}} | {{Y}} | | Alert Settings (Email) | - | {{Y}} | | Alert Settings (Text) | - | {{Y}} | Access to reports and data history from the machines and transactions. | **Reporting** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Data coverage | 1 month | Unlimited | | Report Subscription | Download only | {{Y}} | | Customer mobile wallet deposit & transaction | - | {{Y}} | | App customer contact list & details | - | {{Y}} | Customer Application accessibility. | **Customer App** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Flexible reward based on deposit | - | {{Y}} | | Cash to mobile wallet functionality | - | {{Y}} | | Mobile wallet auto reloads | - | {{Y}} | | Mobile wallet refund and tracking | - | {{Y}} | | In-app list cycle modifiers and upsells | - | {{Y}} | | In-app list of machine machine availability | - | {{Y}} | | Machine cycle notification | - | {{Y}} | Access to Software Support and troubleshooting | **Support** | Bronze | Gold | |----------------------------------------------|--------------------------------------------|--------------------------------------------------------------| | Options Available | Email | Chat, Email, Phone | | Support time | Weekdays 8:00 AM - 5:00 PM, GMT+7 | 24/7 | | How-to guide | {{Y}} | {{Y}} | | Automatic system updates and upgrades | {{Y}} | {{Y}} | | In-store app marketing asset | - | {{Y}} | ## Report Access Comparison --- Here is the comparison of report available for Bronze and Gold plan. **Transaction and revenue reports** | **Transactions** | Bronze | Gold | |-------------------------------|--------|------| | Daily overview | {{Y}} | {{Y}} | | Float status | | {{Y}} | | Fund deposit | | {{Y}} | | Income statement | | {{Y}} | | Location and revenue | | {{Y}} | | Monthly overview report | | {{Y}} | | Monthly totals report | | {{Y}} | | New users | | {{Y}} | | Peak time by hour | | {{Y}} | | Peak time report | | {{Y}} | | Refund | | {{Y}} | | Reward earned | | {{Y}} | | Reward spent | | {{Y}} | | Store overview | | {{Y}} | | Value center | | {{Y}} | | Value center collections | | {{Y}} | **Machine data reports** | **Machines** | Bronze | Gold | |-------------------------------|--------|------| | Audit additional cycle | | {{Y}} | | Audit additional vending | | {{Y}} | | Audit average vend | | {{Y}} | | Audit common diagnostic | | {{Y}} | | Audit cycle usage | {{Y}} | {{Y}} | | Audit detailed vending | | {{Y}} | | Audit error diagnostic | {{Y}} | {{Y}} | | Audit free vending | | {{Y}} | | Audit operation | | {{Y}} | | Audit security | {{Y}} | {{Y}} | | Audit special vend | | {{Y}} | | Audit total vending | {{Y}} | {{Y}} | | Audit turns | | {{Y}} | | Coin vault | {{Y}} | {{Y}} | | Error history | {{Y}} | {{Y}} | | Lifetime operation | | {{Y}} | | Machine drain time | {{Y}} | {{Y}} | | Machine fill time | {{Y}} | {{Y}} | | Machine mobile vending | | {{Y}} | | Machine outage report | | {{Y}} | | Machine security data | {{Y}} | {{Y}} | | Machine setup | {{Y}} | {{Y}} | | Machine usage chart | | {{Y}} | | Machine usage history | | {{Y}} | | Pricing overview | | {{Y}} | | Water usage detail | | {{Y}} | **Employee reports for store management** | **Employees** | Bronze | Gold | |-------------------------------|--------|------| | Employee login report | {{Y}} | {{Y}} | | Employee sales comparison | | {{Y}} | | Employee sales goal | | {{Y}} | | Employee sold | | {{Y}} | | Employee time clock | | {{Y}} | | Employee vend | | {{Y}} | | Machine remote start tracking | | {{Y}} | | Manual balance change | | {{Y}} | **Other reports** | **Other** | Bronze | Gold | |-------------------------------|--------|------| | CRM | | {{Y}} | | Customer Account Balance | {{Y}} | {{Y}} | | Peak Times Charts | | {{Y}} | | Touch Modifiers | | {{Y}} |